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Is
internet access required to use Avonto Direct
Connect for Retailers? |
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Internet access is
required to update vendor items and pricing, to
download the initial program, and to use the Sendit!
feature or the Send by Email feature. |
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How much does
Avonto Direct Connect Cost ? |
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Avonto Direct Connect
is only $3.99/month billable in 3, 6, 9, and 12
month installments. This small monthly service
charge allows you to use Avonto Direct Connect
to send orders directly to your vendors own system
for receiving orders or email inbox, plus access
to the vendor updates in regard to their products
and prices. This service entitles you to toll
free phone support, vendor updates, and program
updates. |
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What if I don't
want to pay and just use the software? |
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The software will
only grant access for full vendor updates and
for sending orders only if a user has purchased
this service (or receives 30 days free service
after registration. The software will be of no
real benefit without the service of sending and
recording your purchase orders. For only $3.99/month
(only $47.88 a year), it is well worth it! |
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How do I download
Avonto Direct Connect? |
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Simple. Simply click
here to go to our
download page and follow the 3 easy steps. |
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Can I just print
my orders and fax them over to a vendor? |
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Yes, you can choose
to print your purchase orders at anytime and fax
them to your vendor. Avonto Direct Connect software
will automatically create your purchase orders
based on vendor name, saving you lots of time. |
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How does Avonto
Direct Connect help save time and reduce costs?
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Avonto Direct Connect
saves you time by streamlining the entire ordering
process. Many retailers still fax in their orders,
this costs them money for the fax, the additional
phone line and for fax toner. Using Avonto elliminates
these costs! Plus because Avonto is so easy to
use at anytime, it saves businesses (both retailer
and wholesaler) time often spent over the phone
placing orders. |
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What is the difference
between the Sendit! and Send by Email features? |
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The Sendit! feature
is where you order is sent directly into the vendor's
own database directly. The Send by Email feature
means it is sent to their email inbox instead.
To use the Sendit! feature, the vendor must be
set up to receive the orders. To use the Send
by Email features you will need to call your vendor
and ask for the appropriate email address to send
the orders to. You can set this up under Program
Options. |
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How do I create a purchase
order? |
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To create a purchase
order, simply select your items, enter any order
details, click send. To view screen shots or a
quick video to see Avonto Direct Connect in action
Click Here. |
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What information is sent to
a vendor on the purchase order? |
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The information sent
to your vendors include: Ship to, Bill To, Ship
Method, PO Number, PO Date, Order details such
as type of moulding, mat, other item, qty and
sizes. |
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Why does my order total not
appear on the order? |
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This is because many
vendors have special pricing for accounts that
order by box, or larger quantities. Avonto Direct
Connect lists the pricing for Length, Chop or
Joined and basic list book pricing. This information
is supplied by your vendors. |
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Does the software automatically
create PO numbers? |
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Yes, Avonto Direct
Connect automatically creates PO Numbers for each
PO as they are generated. |
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Is there a place to view a
history of purchase orders? |
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Yes, inside Avonto
Direct Connect click on the Purchase Order History
icon and you can locate any purchase order you
have previously entered. You can also search for
specific criteria such as vendor name, moulding
number, date, etc. When an order has already been
sent, the Purchase Order Number will have "Sent"
appended to the end. |
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Is it possible to reprint or
resend a purchase order? |
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Yes, simply go to
the Purchase Order History window, select your
purchase order and click RePrint. You must have
a service plan in order to access this feature
in the program. |
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Is this an accounting piece
of software? |
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At this time, Avonto
Direct Connect is strictly a purchase ordering
system linking vendors with their customers. We
will be adding onto the software as time progresses
and as we gain feedback from our users, so although
nothing is ruled out, it is not for invoicing
at this time. |
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How does my vendor receive
these purchase orders? |
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This depends on how
you have it set up to send. You can send your
orders via the internet to your vendors own software
or email inbox, or simply print and fax it over.
No email software or client such as AOL, Hotmail
or Outlook is required on your part, Avonto Direct
Connect takes care of it all for you! |
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What if I don't include all
the required information on a purchase order?
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Avonto Direct Connect
has error checking to make your orders are complete.
You will see an error icon next to any order that
is not completed correctly. You must correct the
errors before you can send the order. However,
if a vendor has any questions, your contact information
will be included on the purchase order for them
to contact you. |
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How do you update Avonto Direct
Connect software with the latest vendor items
and pricing? |
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Vendors can supply
us with their data for inclusion. We aleady receive
data from over 140 vendors. Each time Avonto Direct
Connect opens it will check and update your vendor
data with the latest updates automatically. You
do not have to do a single thing! Avonto Direct
Connect does it for you! You must have a Service
Plan to have full access. |
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Is it possible to cross reference
an item with different vendors installed? |
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A user can only install
vendors for which they already have an account
with. To do any price comparisons would take about
as much time as it would to do so manually with
a price book and most likely not worth it if you
are already happy with the vendor you are ordering
from anyway. |
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Does the Avonto Direct Connect
display a vendor's discontinued items? |
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Yes, it can... if
the vendor provides this bit of information. If
the vendor provides this type of information,
such items will be noted right on the window where
you select your items to order so you can know
right away! |
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What is the refund policy?
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If there is a problem
with your software please contact us at (800)
404-0634 so we can determine the best course of
action. If you're not happy, we aren't happy! |
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Can I backup my data? |
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Yes, there are backup
capabilities for the software. Click the Backup
icon. |
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Do you integrate with any POS
systems? |
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Avonto Direct Connect
does not require any Point of Sale software. We
welcome any software company to contact us regarding
integration with our software. Pleas contact us
for integration instructions. |
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I have more questions, can
I talk to a sales representative? |
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Absolutely! Our toll
free number is (800) 404-0634. |
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Who owns Avonto Direct Connect
software? |
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The entire Avonto product line
is owned by software development company, nuTech.
nuTech is well known for their ezFramer software
which has been sold to custom framers worldwide
since 1998. |
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I am ready to get started,
what now? |
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Download
a demo first, then you can purchase a plan
($3.99/month) from inside Avonto Direct Connect
by clicking the Purchase Plan button or click
on Help - Purchase Plan. To purchase over the
phone please call (800) 404-0634. |
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